Someone on reddit has posted, "I just started working at Chili's and I am shocked." This person thought ALL Chili's food was pre-cooked, then microwaved once ordered. Granted, being a server, one doesn't get to see all the behind-the-scenes processes, and might even jump to some conclusions.
Many folks, including other Chili's employees (past and present), responded with explanations. Essentially, it's not really that bad. By dinner time, the pasta that was cooked earlier in the day has been portioned into bags, but no, all the elements of the dinner are not shipped to the restaurant in microwaveable bags. And no, the steaks are not pre-cooked. Yes, the raw veggies are shipped to Chili's in microwaveable bags, and are then microwaved until cooked through. But the pasta is simply portioned by the morning cooking crew so that the meals can be sized right later on.
We actually do a similar thing with pasta at The New Deli, cooking it up and then portioning it into serving sizes, ready for the lunch rush.
However! I did have someone in our employ, who had worked at a local dinner house, who described a particularly scary cooking method practiced at that restaurant. She explained that, if you ordered the grilled chicken, you were actually getting chicken that had been thrown into the deep-fryer (to more quickly cook it), and then thrown on the grill real fast to give it that "grilled" look. I was glad that I don't ever frequent that dinner house, since I would've probably ordered that grilled chicken, never suspecting that I was getting deep-fried, fast-food-style chicken!
Many folks, including other Chili's employees (past and present), responded with explanations. Essentially, it's not really that bad. By dinner time, the pasta that was cooked earlier in the day has been portioned into bags, but no, all the elements of the dinner are not shipped to the restaurant in microwaveable bags. And no, the steaks are not pre-cooked. Yes, the raw veggies are shipped to Chili's in microwaveable bags, and are then microwaved until cooked through. But the pasta is simply portioned by the morning cooking crew so that the meals can be sized right later on.
We actually do a similar thing with pasta at The New Deli, cooking it up and then portioning it into serving sizes, ready for the lunch rush.
However! I did have someone in our employ, who had worked at a local dinner house, who described a particularly scary cooking method practiced at that restaurant. She explained that, if you ordered the grilled chicken, you were actually getting chicken that had been thrown into the deep-fryer (to more quickly cook it), and then thrown on the grill real fast to give it that "grilled" look. I was glad that I don't ever frequent that dinner house, since I would've probably ordered that grilled chicken, never suspecting that I was getting deep-fried, fast-food-style chicken!

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